And Madison Based Hotel Management Company Couldn’t be More Proud
TripAdvisor®, the world’s largest travel website, announced this week their top Travelers’ Choice® Hotels for Families, naming KeyLime Cove Indoor Waterpark Resort the #1 Family Hotel in the US, and #2 worldwide, leaving S&L Hospitality very much the proud parent.
The annual TripAdvisor Travelers’ Choice awards are based on millions of reviews and opinions posted on TripAdvisor by travelers from around the world. Top hotels for families were determined based on properties that were most highly rated by people who traveled with their family.
Keylime Cove opened its doors in 2008, but despite the indoor waterpark resort’s close proximity to Chicago and Milwaukee and its location across the street from Six Flags Great America, there was a lack of awareness and reservations had started to decline. Madison-based S&L Hospitality was brought on board to turn things around. Four years later, KeyLime Cove has outranked its Wisconsin Dells’ competitors as the #1 Family Hotel in the US.
“We train, lead and empower over 500 KeyLime Cove employees to do their job well, with enthusiasm, and to provide the very best family experience for our guests,” said Eric Lund, Co-Founder and Chief Operating Officer. “The reviews and feedback on TripAdvisor are a very honest reflection of the guests’ experience and we couldn’t be more proud.”
S&L Hospitality, founded by long-time partners Craig Stark and Eric Lund, is a privately held hotel and indoor waterpark resort development and management company in Madison, WI. The S&L Hospitality corporate team is comprised of industry experts with prior experience developing and managing more than one billion dollars in indoor waterpark resorts and hotels, nearly 100,000 square-feet of conference and meeting space, and six high-end spas. Their award-winning, hands-on philosophy and management style supports their mission to deliver a first-class guest experience, driven by superior strategic operations, sales and marketing.
KeyLime Cove is not only gaining recognition by families, the hotel and entertainment industry is also taking notice. Aquatics International named KeyLime Cove “Best of Aquatics” in the waterpark resort category for 2011, and the Hospitality Sales & Marketing Association International named KeyLime Cove and S&L Hospitality the eMarketer of the Year last month. Locally, KeyLime Cove is known for their community involvement and has received several local accolades including Best Place to Work.
About KeyLime Cove Indoor Water Resort
KeyLime Cove is an island-inspired family vacation destination less than an hour drive from Chicago and Milwaukee. As The Official Resort of Six Flags Great America, the year-round resort features 414 suites and staterooms and offers a complete family vacation without ever leaving the property. Created to be an American coastal experience just a short drive from home, the resort’s entertainment and amenities include a 65,000 square-foot, 82-degree tropical-themed indoor waterpark; an arts, crafts and activities center for kids; an 8,000 square-foot arcade; multiple restaurants including D.W. Anderson’s Eatery and Ice Cream Parlor and The Crazy Toucan Margarita Grille; Paradise Mist Spa; The Enchanted Lagoon Kids Spa; and 6,000 square feet of banquet and meeting space. An abundance of fun is found around every corner, including the uniquely themed interior, arts, crafts, interactive festivities, shops and street vendors. For reservations, visit keylimecove.com.
About S&L Hospitality
S&L Hospitality, founded by long-time partners Craig Stark and Eric Lund, is a privately held hotel and indoor waterpark resort development and management company in Madison, WI. Prior to founding S&L Hospitality, Craig and Eric were founding members of The Great Lakes Companies, today a publicly traded indoor waterpark development and management company called Great Wolf Resorts. During their tenure with The Great Lakes Companies, the company developed 12 franchise hotels in eight states and in 1997 acquired and started developing indoor waterpark resorts. In December, 2004, The Great Lakes Companies owned and operated six indoor waterpark resorts and completed a successful IPO as Great Wolf Resorts (NASDAQ: WOLF) — the largest owner, operator and developer in North America of drive-to family resorts featuring indoor waterparks, full-service spas, conference and meeting space, and family-orientated activities. Craig and Eric left Great Wolf Resorts in March, 2005 to start a new venture – S&L Hospitality. Today S&L Hospitality has more than 1,200 employees and 15 resorts and hotels in five different states. Past recipients of World Waterpark Association’s Innovator of the Year award, Craig and Eric are among the original pioneers of the indoor waterpark industry, often called upon by private watererpark resort owners for consultation and management solutions.
For more information about S&L Hospitality and its hotel and resort management services, visit www.slhosp.com.
TripAdvisor is the world’s largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor-branded sites make up the largest travel community n the world, with more than 50 million unique monthly visitors, and over 60 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor’s millions of monthly visitors.